Refund Policy
Requested refunds
Southern Nature Art – (“Southern Nature Art”, “SNA”, “we” or “us”) are committed to protecting and respecting artist. So we offer refunds in part or in full on some of the purchases that are made through us via written request. Each case is considered individually and refunds are not offered automatically. Please read the full teams and conditions below which will go into detail of when refunds will or will not be approved. For refund requests please email southernnatureartexhibition@gmail.com
Painting registration refunds.
If you request a refund before the closing date of registration, you will get a full refund. After the registration date but a week before the exhibition you will get a 50% refund. If you cancel on the week of the exhibition you will get no refund. The reason for this is that we are now producing a catalog and will have collated and created lists of artwork and registration paperwork and painting labels. Also at that point we are unable to get another artist who might have wanted to exhibit with us into that space.
If your artwork turns up at hand-in but does not meet the requirements or breaches copyright laws and the committee rules that you have not adhered to the terms and conditions of entry then you will not get a refund. For full terms and conditions please see here.
If we decide not to exhibit your work due to curating the exhibition but you artwork adheres to the terms and conditions, we will offer a full refund and an explanation where possible. (we are all artists and dislike when we pay to exhibit and get rejected without a reason or explanation and also do not get a refund.)
Artist Studio Pitch (Art Market)
You can cancel up to the closing of exhibition entry and get a full refund. After the exhibition entry closing date and up to a week before the exhibition you will get a 50% refund. Cancellations a week before and up to the exhibition will not get a refund.
If you have not entered any artwork into the exhibition we will in the first instance contact you (via email or phone) to remind you that you need to have a minimum of 2 paintings entered into the exhibition. if you do not enter 2 paintings into the exhibition we will refund you the studio pitch. If you pay for a studio pitch on the day of exhibition closing and have not entered 2 paintings into the exhibition, you will only be refunded 50% of the studio pitch entry fee. If you need to cancel please contact us as soon as possible on southernnatureartexhibition@gmail.com
Membership
You can cancel your membership and get a full refund within 14 days of purchase as long as you have not used the membership for any of its associated benefits.
After the 14 days or if you have received any of the associated benefits of the membership no refund will be given.
We can choose to cancel membership in the event of any breach of conduct or misuse. We will contact you to discuss if we feel this has happened in the first instance. In the event that the committee agrees a misuse or misconduct has occurred we will terminate membership with a written notification of our reasons and no refund will be given.